Returns and Refunds

  1. The product must be unused, unworn, unwashed and without any flaws. Fashion products can be tried on to see if they fit and will still be considered unworn. If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.
  2. The product must include the original tags, user manual, warranty cards, freebies and accessories.
  3. The product must be returned in the original and undamaged manufacturer packaging / box. If the product was delivered in a second layer of AL GHANI Medical and Surgical packaging, it must be returned in the same condition with return shipping label attached. Do not put tape or stickers on the manufacturer’s box.
  4.  AL GHANI Medical & Surgical have right to non-refund if found and ambiguity in product and equipment.
  5. In case of refund, cheque will be issued after 4 to 8 weeks if product is received and cleared by Company.

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